Customer Retention Specialist

HelpDeskly

Featured
Singapore, SingaporeRemoteMid LevelSGD 4k - SGD 7kCustomer Service
Posted 2w ago

Job Description

About the Role:
Focus on improving customer retention and loyalty.

Responsibilities:
  • Analyze customer data
  • Improve retention strategies
  • Handle feedback
  • Coordinate campaigns
  • Enhance experience

Work Style:
Customer-focused and analytical.
Opportunities:
Impact business growth directly.

Requirements

Requirements:
  • Customer service experience
  • Analytical skills
  • Communication skills
  • CRM knowledge
  • Problem-solving ability

Benefits

Benefits:
  • Remote work
  • Flexible hours
  • Career growth
  • Training programs
  • Friendly culture

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