Customer Success Manager

HelpDeskly

Featured
Singapore, SingaporeRemoteMid LevelSGD 4k - SGD 7kCustomer Service
Posted 2w ago

Job Description

About the Role:
Ensure customer satisfaction and long-term retention.

Responsibilities:
  • Manage client accounts
  • Resolve issues
  • Improve experience
  • Track feedback
  • Drive retention

Work Style:
Client-focused and collaborative.

Requirements

Requirements:
  • Customer service experience
  • Communication skills
  • Problem-solving
  • CRM knowledge
  • Relationship management

Benefits

Benefits:
  • Remote work
  • Flexible hours
  • Career growth
  • Training programs
  • Friendly team

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